Together - NEFCU & VSECU

我们在11月6日星期一完成了现有系统和新系统的集成.

Our systems integration gives you access to a more robust selection of products and services, 在全州有更多的分支机构. Click here to view our complete guide of changes and benefits you can expect after we integrate systems.

VSECU和NEFCU(新英格兰联邦信用合作社)于2023年1月1日合并. We have worked all year to build on our partnership and bring you the best of what each credit union offers.

We will continue to operate under our respective brand names—NEFCU and VSECU (a division of NEFCU)—until a new name is identified and created for the combined credit union, likely in 2024.

We have officially launched a new Digital Banking platform for members and are excited to share with you! Click here to learn more about your new digital experience.

Unless you have already received a letter from us indicating steps you need to take for your specific account(s), you do not need to do anything.

Your member number, 我们用它作为你的唯一标识, may have changed as part of the process of integrating systems and will be reflected on your new statement after November 4. This is separate from your account number(s) and does not impact your ability to transact as you do today.

我们发现需要新账号的会员不到1000人. 除非你作为这个组织的一员收到了我们的信, 您的帐号保持不变.

不，路由号码保持不变:#211691127.

Yes! 从11月6日起，您可以从我们的客服中心获得全天候的支持. We have partnered with a professional call center service provider to support calls after hours and during periods of increased call volume.

我们为所有成员创建了一个非交易的会员共享帐户. The account exists solely for the purpose of holding your $5 share in our financial cooperative, 这是新英格兰联邦信用合作社(NEFCU)章程所要求的. You will not be able to make transactions with this account and will not receive a statement for the account. 作为现有会员，您不需要做任何事情. 已为您创建帐号.

如果你是其中一个信用合作社的信誉良好的成员, 您将保持您的会员身份.

您的账户没有合并, meaning you have the same number of accounts as you did between NEFCU and VSECU. 如果你是两个信用合作社的成员，你保留了你的VSECU成员号码.

As of November 6, you can transact freely between your NEFCU and VSECU accounts.

资金将继续由NCUA支付，最高可达25万美元. Federal insurance may cover more than this amount if your accounts are set up correctly. 如果您不确定您的帐户设置是否正确， 向会员服务顾问咨询.

透支保护将被称为透支转账. You will be able to attach various deposit accounts or any line of credit to each checking account to make overdraft transfers. You will get four free transfers per month, not including transfers from a line of credit.

您会发现我们的定期存款有一些变化.

1. 一些帐户名称正在更改, 但这将自动发生，不会影响帐户功能.
2. Some of our deposit accounts will have greater earning potential because we’re compounding dividends more frequently.
3. SimplySmarter Checking, 叫做基本检查, 将不再有任何每月帐户服务费或赚取股息.

你可以一如既往地继续使用你的支票.

如果您有VISA®或VISA奖励信用卡, 您可以继续使用您的卡而不会中断.

你将会收到一份十一月份的信用卡账单, 即使你在不动产登记.

You will need to re-enroll in eStatements in Digital Banking after November 6 if you wish to continue receiving your credit card statements electronically.

No! 您的卡应该可以继续工作，尽管可能会有一些限制. We recommend you plan accordingly and have other payment resources available during this time. 如果你的借记卡有问题, please get in touch and we will assist you in replacing your current debit card.

No! As of November 6, you will have additional free access to ATMs at VSECU branches around the state.

As of November 6, you will be able to conduct transactions at any of our NEFCU or VSECU branches.

Statements will have a new look and be prepared separately for various accounts. You will receive two statements for the month of November as we move to one system—one for November 1 through 3, another for November 4 through 30. This second statement, and all ensuing statements, will have the new look and design.

查看11月3日之后语句的完整更改列表, 请参考您在邮件中收到的指南或在线查看.

As a NEFCU business member, you have access to a broader range of business accounts and services.

对你的活期存款的影响将是最小的, but current owners of a NEFCU Share Draft or Business Plus Checking account will experience a change in the name and fee structure of their account(s). You do not have to take any action to move your funds into the new account type. 这一变化自11月6日起自动发生.

Please review the full guide carefully for sections that are marked as relevant to all account(s), including business accounts.